COVID AFFECTING DELIVERIES ETC?
We are currently still sending out orders however due to supplier issues with packaging some products like balms and butters will arrive in clear glass containers if we can not source any from our suppliers (placing a order confirms that you have read this and accept products may vary in appearance)
WHAT ARE MY POSTAGE OPTIONS?
We have now changed our postage options to 1st class signed & 2nd class signed this is due to the number of parcels going missing during the covid 19 epidemic this service is fully tracked and a signiture will be required.
HOW LONG WILL MY PARCEL TAKE TO SHIP?
We make each balm, oil & butter to order to ensure you get the highest quality products available.
Upon placing an order it takes around 24 to 48 hours to produce your product (72 hours if ordering a whipped butter) once this has been done we send it either 1st or 2nd class as requested
EXAMPLE: Order placed Monday we will have it made by Wednesday and shipped Thursday so you should have it by weekend (6-7 days from us to you)
Currently royal mail are taking longer with items so please be patient if it takes a little longer.
